Thank you for shopping at BITWAVE SOFTWARES PRIVATE LIMITED

Order Cancellation Rights

You are entitled to cancel your order within 7 days without providing any reason for doing so.

The deadline for canceling an order is 7 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

To exercise your right of cancellation, please inform us of your decision with a clear statement. You can reach us via email at: bitwavesoftwares@gmail.com

Conditions for Returns

In order for the goods to be eligible for a return, please ensure that:

• The goods were purchased within the last 7 days.
• The goods are in the original packaging.

The following goods cannot be returned:

• Goods made to your specifications or clearly personalized.
• Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• Goods that are, after delivery, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced goods may be refunded. Unfortunately, goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. Please send the goods to our contact address:

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Refund Policy

Refund will be credited to the original payment account with in 7 business days.

Contact Information

• Mobile: +919650364476
• Email: contact@bitswavefashion.com
• GSTN: 09AANCB0329H1ZO
• Address: Office No 809, Galaxy Diamond Plaza, Plot No C1A, Sector 4, Greater Noida 201306